Event ID 73 and Event ID 101 in Event Viewer when migrating from Rights Management Services ( RMS ) to Active Directory Rights Management Services ( AD RMS )

I was tasked with migrating Rights Management Services ( RMS ) to Active Directory Rights Management Services ( AD RMS ) for a client. The old RMS server was Windows 2003 with RMS installed and in production. That same server also hosted the RMS database. The new AD RMS server was of course Windows 2008 that would host the new database. The first thing I wanted to do was to move the SQL database from the old server to the new server, test, and let the dust settle. I followed Microsoft’s TechNet article http://bit.ly/WZaOl with no problems.

I then followed Microsoft’s TechNet article http://bit.ly/YoErt to migrate. Everything looked fine until users tried to open protected emails and documents. They would get the error “You do not have credentials that allow you to open this document. You can request updated permission from SAMPLEUSER@DOMAIN.COM. Do you want to request updated permission?

AD RMS was reading the database but not writing to it for some reason. It turned out some fields in the DRMS_ClusterPolicies table PolicyData column were pointing to the name of the old RMS server. I simply went into the table and replaced the old server name with the new server name.

After that everything started working!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s